Terms & Conditions

Welcome to Fashion Kotha Bangladesh.
By accessing our website or placing an order, you agree to follow the terms and conditions described below. Please read them carefully before using our services.

1. General Terms

Fashion Kotha Bangladesh is an online fashion and lifestyle shopping platform.
We reserve the right to update, modify, or change any product, price, offer, or policy at any time without prior notice.

2. Order Policy

  • After placing an order, our team will contact you via phone or WhatsApp for confirmation

  • Orders with incorrect or incomplete information may be cancelled

  • If a product is out of stock, we reserve the right to cancel the order

  • To cancel an order, please contact us as soon as possible

3. Pricing & Payment

  • All prices are listed in Bangladeshi Taka (৳)

  • We accept Cash on Delivery (COD) and selected online payments

  • Delivery charges may apply separately

  • Discounts and special offers are valid for a limited time only

4. Delivery Policy

  • We deliver all over Bangladesh through courier services

  • Inside Dhaka: 1–3 working days

  • Outside Dhaka: 2–5 working days

  • Delivery time may vary due to courier delays or natural causes

5. Return & Exchange Policy

Customer satisfaction is our priority.

Returns or exchanges are accepted if:

  • You receive the wrong product

  • The product is damaged or defective

  • You inform us within 24 hours of receiving the item

Returns may not be accepted for personal preference or change of mind.

6. Product Description

We try our best to provide accurate product photos and descriptions.
However, slight color or appearance differences may occur due to lighting or screen settings.

7. User Responsibilities

By using our website, you agree that you will:

  • Provide correct and truthful information

  • Not place fake or fraudulent orders

  • Not misuse or harm the website in any way

8. Privacy & Information Security

Your personal information (name, phone number, address) is used only for order processing and delivery.
We do not share your data with third parties except courier partners for shipping purposes.

9. Copyright & Content

All content, images, logos, and designs on this website belong to Fashion Kotha Bangladesh.
Unauthorized copying or use is strictly prohibited.

10. Contact Information

If you have any questions, complaints, or support needs, please contact us:

Phone / WhatsApp: +880 1798-576936
Email: fashionkotha204@gmail.com

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time.
Changes will be posted on this page.

Final Note

Our goal is not just selling products — we aim to build trust and long-term relationships with our customers.
Thank you for shopping with Fashion Kotha Bangladesh ❤️